Dog’s leg amputated after owner claims delivery driver hit him in Holly Hill
HOLLY HILL, S.C. (WCSC) - A birthday weekend turned tragic for one Holly Hill dog owner who claims a package delivery driver hit her dog in the driveway, leading to his leg having to be amputated.
Home security footage picks up seconds after the Hood family claims their dog, Chance, was hit by their routine United Parcel Service delivery driver.
In the footage, the driver honks their horn a few times. Following that, some of the family is seen walking around to the front of the house, where they say Chance was sitting with his front right leg “shredded up.”
“Is he okay?” owner Amanda Hood said. “No! No! No!”
In the audio, Chance is whimpering moments later.
Hood recalls what the driver told her.
“[He said] ‘Your dog went into my wheel well,’” Amanda Hood said. “‘Something happened.’ Immediately my heart drops... No remorse. No apology for what just happened. Didn’t get out of his truck at all and he just turned around and left.”
Chance was quickly rushed to the vet. The next day, his front right leg had to be amputated.
Amanda’s dad, Bradford Hood, was also a witness.
“The image of him leaning up against the front door with his leg shredded,” Bradford said. “That image is so powerful. It hurts.”
Bradford Hood says he filed a claim through UPS and claims he never got a response until they were notified this story was being done, which was ten days after the initial incident. He says they commented on his Facebook post and got a voicemail from their insurance company Tuesday.
“It’s not what I think a company like that would do,” Bradford Hood said.
The family says they hope the roughly $9,000 in medical bills can be taken care of by UPS and any future medical costs.
Christina Rey with UPS Corporate Communications sent the following statement:
We are aware of the unfortunate situation involving the customer’s dog. We can’t comment on specific personnel issues, however we do not tolerate unprofessional behavior by our employees. We will work directly with the customer to resolve the situation.
“It’s really unfortunate that we even have to think this much into having to make sure our dogs are limited on their property, and they can’t be roaming around in their own yards,” Amanda Hood said. “...Our next move is just the delivery box at the front of the driveway. And we’re also going to get a gate.”
Bradford wants not just any postal driver, but any driver, to be cautious.
“Drive safe,” Bradford said. “Just be prepared for whatever might jump out in front of you.”
Amanda doesn’t want any owner to feel discouraged.
“If anything happens with your dog and he has to get amputated, just don’t give up,” Amanda Hood said. “...They love you and they’re going to adapt with you.”
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