Global outage impacting your bank access? Here’s what to do
AUGUSTA, Ga. - A major tech outage on Friday is affecting businesses and financial transactions globally while halting air traffic and gumming up elsewhere.
Cybersecurity firm CrowdStrike said the problem occurred when it deployed a faulty update to computers running Microsoft Windows. The company said a fix was on the way — but hours after the problem was first detected, the disarray escalated.
MORE FROM NEWS 12:
How worldwide cyber outage is affecting the CSRA
Services across the CSRA from air travel to education are being affected by a worldwide cyber outage.
Tech outage keeps fliers ground in Augusta, around world
One of the most visible effects of tech outage was lines of engers stranded at airports after airlines were shut down for hours.
What is CrowdStrike and how did global cyber outage happen?
A widespread technology outage caused chaos around the world and in the CSRA. What do we know about the company behind this mess.
Global tech outage disrupts air travel, health care and shipping
A global technology outage caused by a faulty software update grounded flights, knocked media outlets offline, and disrupted hospitals.
The Consumer Financial Protection Bureau shared the following steps in the event of problems with your bank:
First, the company
Even if the system for making transactions is down, the company’s website or customer service chat could be functioning. Or call customer service by phone. Ask about the outage and when they expect it to be fixed. You can try ing the company by social media. not to put any or personal information in your posts.
Check for fees and charges
If the system outage meant you were charged fees that you couldn’t have avoided, dispute them. The company charging the fee might be able to undo it or credit the money back to you.
Watch for fraud
To communicate with the company, call the customer service number or try ing them through their website. Thieves sometimes try to you with e-mail, phone calls, social media messages, or text messages that seem like they’re coming from an official source.
Copyright 2024 WRDW/WAGT. All rights reserved.
