I-TEAM: Getting your medical records even after a provider closes
AUGUSTA, Ga. (WRDW/WAGT) - We still don’t know the reason behind the state board of medical examiners’ decision to temporarily suspend an Aiken County doctor’s medical license more than two months ago.
The order contains no details, other than that her license is temporarily suspended pending a hearing or until further notice.
As for her patients, here’s what they should do in the meantime.
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Dr. Cindy Besson is still listed as an OB/GYN under the staff section on the website for Women’s Health Associates.
We called the office, which went to a voice message stating Besson is not presently seeing patients.
The message also instructs patients to seek care with their primary care doctor.
State law still allows patients to obtain their medical records even after a provider closes its door.
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All that’s needed is a signature from the patient.
A new provider will take care of the paperwork, as long as the patient signs a release form.
The voicemail message at Women’s Health Associates gives a number to where patients and doctors can fax the release form for medical records.
Doctors are required to keep your records for at least ten years.
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