‘We Never Drove That Far’: Why this couple received toll bills for trips they did not take

Our investigators examine what happened to this couple and how one city took action to prevent more trouble like this for others.
Published: Apr. 30, 2025 at 11:04 AM EDT
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(InvestigateTV) — Imagine finding out by mail that you owe hundreds of dollars in tolls.

That became reality for a Connecticut couple who say they received bills from a neighboring state for toll roads they had not driven in years.

Reporter Heather Graf explains what happened and how one city is taking action to prevent more toll trouble like this for others.